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Our Guarantees

For over 40 years we at Roper Rhodes have striven for bathroom perfection. From planning to design through to production, our products are made to last, and made to live with you. This means our products are made with consideration, as well as stringently tested to ensure uncompromising performance and durability. As a result we have market-leading guarantees, uniquely focused to give you peace of mind. For more information on our guarantees please see below, or download our detailed info sheet.

Hampton Guarantees v2

Built to last

To help keep your bathroom looking new throughout it's life, we offer a range of spares available to order now.

This even extends to touch up paint for any chips and scratches. Our customer service team is able to help establish exactly what you need, and order it from our warehouse.

To speak to our team go to our Contact page. If you'd like to read our spares catalogue, you can view it here.

Spares Illustration

More detail on our guarantees

Category Guarantee Period
Furniture 10 years
Sanitaryware Toilets and Basins: 20 years
Cistern fittings: 5 years
Thermoset and MDF Toilet Seats: 10 years
Solid timber Toilet Seats: 2 years
Taps Cartridges: 10 years
Hoses/Handsets: 2 years
Cabinets & Mirrors Doors/carcases/mirrors: 10 years
Showers Valves: 10 years
Accessories: 5 years
Shower Seats: 5 years
Baths Baths: 10 years
Standard panels: 5 years
Isocore panels: Lifetime
Wall Hung Frames & Concealed Cisterns Doors/carcases/mirrors: 10 years
Cisterns: 5 years




Download our in-depth guide